How do I contact CHUFUNYU?

You may reach out to us by using the top right Submit Request link on this page, and we'd be delighted to assist. This will lead you to a form where you can submit a ticket with our customer service staff. The more information you give us, the sooner and easier we'll be able to help!

If you're writing about a problem with your product, images and videos are incredibly helpful. Nothing complicated is required: a brief video showing your concern with the product under sufficient lighting conditions is enough.

Although we don't have phone support available at the moment, we are hoping to add chat support in the near future. We always appreciate feedback from our customers on how we can improve communication and better meet your needs, so please do not hesitate to reach out if you have any suggestions.