What is your warranty policy?

CHUFUNYU offers a limited warranty of defects in materials and workmanship for a period of 365 days after original purchase from an authorized CHUFUNYU distributor or on CHUFUNYU.com.

• If the product has significant wear or misuse, CHUFUNYU will not accept a warranty claim.
• CHUFUNYU does not cover any items that have been altered after they have left the factory (such as engraving, monogramming, printing, etc.).
• We do not cover normal wear and tear on things like paint finishes, dents from drops, broken glass, broken caps from drops, loss, theft, or any other misuse of products or care instructions within packaging (Dishwashing, microwaving, etc.). CHUFUNYU reserves the right to request images and/or videos of defective product validation if deemed appropriate for certain requests.
• If a covered flaw is discovered, CHUFUNYU will replace your product with the same or comparable product at its discretion for FREE after a visual examination has been completed.
• You must have proof of purchase in order to submit a warranty claim, so don't forget to keep your receipts!

If you believe your CHUFUNYU product(s) to be eligible for replacement, please complete the form below and a CHUFUNYU service representative will be in touch with you shortly.